eGain Knowledge Hub helps improve experience and reduce cost by delivering trusted answers for customer service.

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Graphwise enables organizations to unlock ROI for enterprise AI by delivering the most compre- hensive and trusted industry solution in the field of knowledge graphs and semantic AI technologies. As enterprises pour millions into AI investment, Graphwise delivers the critical knowledge graph infrastructure to ensure enterprises are ready to realize the technology’s full potential, is trusted, and can be implemented at scale. Graphwise is the result of the merger between tech visionaries Ontotext and Semantic Web Company who are vendors of GraphDB and PoolParty. The Graphwise Product Suite comprises GraphDB’s RDF database and PoolParty’s taxonomy management and NLP services to help consolidate data from various formats and identify hidden connections between data objects. These capabilities serve as the foundation for enterprises to scale their sys- tems effortlessly, while ensuring data and content remains well-structured and classified. Graphwise has over 200 employees worldwide, with offices located across North America, Europe and APAC

M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. For more information, visit www.m-files.com

With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction

Verint is a leader in customer experience (“CX”) automation. The world’s most iconic brands – including more than 80 of the Fortune 100 companies – use the Verint Open Platform and our team of AI-powered bots to deliver stronger, faster AI business outcomes in their contact centers and beyond. Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work®. Learn more at Verint.com.