Infused with AI, eGain's knowledge-powered software automates digital-first experiences for enterprises and government agencies. Pre-connected with leading CRM & contact center systems, the eGain platform delivers quick value and easy innovation with virtual assistance, customer self-service, and modern agent desktop tools. Visit www.eGain.com for more info.

Expert.ai is the premier artificial intelligence platform for language understanding. Its unique hybrid approach to NL combines symbolic human-like comprehension and machine learning to transform languageintensive processes into practical knowledge, providing the insight required to improve decision making throughout organizations.

Today’s companies collect massive amounts of digital information from the clicks and choices of individual customers and employees. Those signals are then turned into the hyper-personalized experiences that buyers and workers expect and demand. Doing this successfully, and continuously, gives users genuine delight that drives both near-term enjoyment and long-term engagement.  At Lucidworks, our solutions personalize the discovery experience to reveal actionable insights about user intent and rapidly deliver them to the relevant channels of engagement. Every organization can now make every step of the journey more satisfying. Lucidworks empowers users to connect meaningful insights from anywhere and make them available everywhere – in the moment.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Microsoft has a portfolio of solutions designed for Knowledge Management professionals, including Microsoft Viva, our newest employee experience platform (EXP). Microsoft Viva brings together communications, knowledge, learning, insights, and goals into the flow of work. Powered by Microsoft 365 and experienced through Microsoft Teams, Viva helps foster a culture where employees, managers and leaders can be their best from anywhere.

PoolParty Semantic Suite is the most complete and advanced semantic middleware platform on the global market. As a middleware, PoolParty serves as the powerful intermediary between customer databases and applications so that customer knowledge models can continuously evolve in a stable, interconnected environment.

The PoolParty Semantic Suite leverages machine learning, language processing, and graph technologies to enrich enterprise data. It uses innovative means to help organizations build and manage enterprise knowledge systems as a basis for their AI strategy.

Therefore, with PoolParty Semantic Suite you can automate many steps of data analysis, text mining and knowledge discovery. With our software, you create networked 360-degree views of your business objects, making the most of all your data.

Pureinsights has deep expertise building search applications with conventional search engines. Now we can take you "Beyond Search", using Knowledge Graphs, Machine Learning, and Natural Language Processing to build enterprise search applications that better understand user intent and deliver answers users want. "Just make it work like Google." 

RWS is the global leader in content management and translation technology and services. 90 of the top 100 global companies work with RWS.

Tridion, our composable Knowledge Management Platform (KMP) enables you to link together your various knowledge repositories and consolidate information management and semantic search for better employee and customer experiences.

Tridion provides easy web-based structured authoring & reviewing, streamlined end-to-end component content management, semantic AI and auto tagging, versioning, translation management and traditional as well as headless content publishing.

As a true collaborative environment with a familiar Microsoft Word-style interface, all subject matter experts (SMEs) in your organization can contribute their knowledge without technical or XML skills, while staff and customers can find the information they need.

Tridion supports global enterprise use cases including single sourcing, product documentation, learning and training, rules and regulations, policies and procedures, supported by efficient translations with delivery to multiple end points such as documents, PDFs, knowledge portals, Intranet, customer facing websites, apps, chatbots, and IoT devices, all governed by the required workflows and approvals. Contact us

General information: Website: tridion.com Twitter: @rwsgroup Linkedin: RWSGroup

Shelf makes it easy for employees and customers to find fast, accurate answers to the questions that block business success. Shelf, the next generation knowledge platform, increases employee productivity and customer satisfaction by combining cutting-edge artificial intelligence with modern SaaS knowledge infrastructure for quantum leap gains over legacy solutions. Shelf was founded in 2017 by knowledge management experts and has helped hundreds of businesses unleash the potential of enterprise knowledge, including Gerber Life Insurance, Hello Fresh, Herbalife, John Deere, Pearson, and The Canadian Broadcasting Company.

Sinequa serves both large and complex organizations with the most complete enterprise search, ever. Customers employ our intelligent search platform to connect all content (both text and data), derive meaning, learn from user interactions, and present information in context. This solves content chaos and informs employees through a single, secure interface. They get the knowledge, expertise, and insights needed to make informed decisions and do more, faster. These organizations accelerate innovation, reduce rework, foster collaboration, ensure compliance, and increase productivity.
Become Information-Driven™ with Sinequa. 

Synaptica

Taxonomy, Ontology, and Knowledge Graph Software and Solutions.

Synaptica helps people to organize, categorize and discover enterprise knowledge.

Smart solutions for managing enterprise knowledge.

TopQuadrant is an Enterprise Data Management company focused on increasing discoverability and responsible use of data through the applied use of Knowledge Graphs.

For over 15 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud offering. AWS has been continually expanding its services to support virtually any cloud workload, and it now has more than 200 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 84 Availability Zones within 26 geographic regions, with announced plans for 24 more Availability Zones and eight more AWS Regions in Australia, Canada, India, Israel, New Zealand, Spain, Switzerland, and the United Arab Emirates. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.

Hawksearch powers digital experiences for some of the world’s largest brands. Our innovative site search solution goes above and beyond any other search tool in the market. Hawksearch enables companies to capture greater traffic, increase order value, and drive conversion. Our suite of digital experience solutions provide feature-rich eCommerce and content management capabilities, turn-key site search and merchandising, SEO optimization tools and more – all designed to keep your revenue climbing.

CogniVision offers a NexGen Cognitive Viewer for 10x faster search time in SharePoint.

CogniVision is the first major reinvention of document viewing and display technology in decades. It leverages a person’s innate pattern recognition and cognitive capabilities to find information within documents extremely fast without reading through pages of tedious text. CogniVision’s patented multi-panel Viewer and navigation integrate seamlessly with SharePoint, FileNet, Documentum, Fiserv Director, OpenText, and AI search engines to “bridge the last mile in search”.

Coveo is a market-leading AI-powered relevance platform. Our SaaS-native, multi-tenant platform injects search, recommendations, and personalization solutions into digital experiences. We provide solutions for commerce, service, website, and workplace applications. Our solutions are designed to provide tangible value to our customers by helping drive conversion and revenue growth, increase profitability, reduce customer support costs, increase customer satisfaction and website engagement, and improve employee proficiency and satisfaction. 

France Labs specializes in Enterprise Search. Public and private organizations that need to search their knowledge, including PDFs, MS Office documents and images, leverage our Datafari multisource search solution. Datafari connects to external IA systems to enrich unstructured data. Datafari federates your knowledge scattered through your Information System, be it on the cloud, onpremise or in a hybrid manner. Datafari can be installed onpremise or used on the cloud. For more interoperability, Datafari is proposed in two flavors, a free one, and a proprietary one with more functionalities such as an O365 connectivity.

Lucy liberates your corporate knowledge by serving as your organization's ultimate answer engine. She instantly and automatically finds what you're looking for and makes everyone more productive by eliminating the thousands of hours Fortune 1000 teams waste searching shared drives, scouring documents, distracting colleagues and re-creating resources that already exist. She gets you the right answer, at the right time, no matter where it sits in your organization. Lucy ends your daily scavenger hunt for information and ensures your precious time is spent driving forward the priorities that matter to you and your business, not looking for information.

Creating unique value via search

Born in Chicago in 2004, we’re now a global team of mildly militant search experts on a mission to make search matter more. We serve clients in North and South America, specializing in the strategy, execution, and implementation of search tools that create unique value for our clients by driving revenue, reducing costs and mitigating risk.

Raytion is an internationally operating IT business consultancy. With a strategic focus on collaboration, search and cloud, Raytion designs, builds and operates rich business applications, including intelligent search-based solutions and enterprise search platforms. Raytion is one of the leading vendor-independent enterprise search specialists and a long-term integration partner of the major search technology vendors. Since 2001, Raytion has been implementing and operating high-quality, large-scale solutions for Global 500 companies and organizations worldwide.

Enterprise search is becoming increasingly complex and daunting for customers and the teams who support them. SearchBlox offers unique, AI-driven tools that make organizational data infrastructure more powerful, automated, and intelligent, helping financial, government, and healthcare institutions stay compliant, manage data more efficiently and increase customer experience and problem-solving faster. Our SearchAI suite of tools, like SmartSuggest, PreText™ NLP and SmartFAQs, propels teams forward, automatically finding, sorting, and improving data organization so teams can focus on building products and services and enhancing the consumer experience. See how over 600 clients in 30 countries use our secure, out-of-the-box solutions to deliver faster digital experiences across a more connected organization — on-prem or via the cloud.

Kyndi is a global provider of the Kyndi Platform for the Natural-Language-Enabled Enterprise, an AI-powered solution that empowers people to do their most meaningful work. Trusted by the world's most innovative organizations, Kyndi's platform delivers highly relevant and context-driven information at unprecedented speed, keeping humans at the heart of critical problem solving.  Backed by prominent venture investors including Intel Capital and PivotNorth, Kyndi was recently awarded a Competitive Strategy Leader in Natural Language Processing by leading research and consulting firm Frost & Sullivan, and was named a Technology Pioneer by the World Economic Forum. Customers include government agencies and enterprises across manufacturing, media, and hi-tech industries. Learn more at: https://kyndi.com/ and follow us on Linkedin and Twitter.

Ontotext is a global leader in enterprise knowledge graph technology and semantic database engines. Ontotext employs big knowledge graphs to enable unified data access and cognitive analytics via text mining and integration of data across multiple sources. Ontotext GraphDB?? engine and Ontotext Platform power business-critical systems in the biggest banks, media, market intelligence agencies, car and aerospace manufacturers.
Ontotext technology and solutions are spread wide across the value chain of the most knowledge-intensive enterprises in financial services, publishing, healthcare, pharma, manufacturing and public sectors. Leveraging AI and cognitive technologies, Ontotext helps enterprises get a competitive advantage, by connecting the dots of their proprietary knowledge and putting it in the context of global intelligence.

The Unleash platform enables workers to have a central platform to instantly find all relevant information and critical resources that are housed within the organization's hundred different data silos and cloud services. Unleash supports 50+ integrations that securely connects, processes, and indexes data from those different data sources. Founded by cybersecurity veterans, Unleash was designed from day one with the most stringent security standards and highest level of privacy controls in place.

Upland Software helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. We are experts in knowledge management, trusted by major organizations globally to deliver Connected Knowledge to internal staff and customers.

Upland BA Insight provides web-like, advanced enterprise search experiences that deliver relevant, personalized, and actionable search results to quickly connect knowledge to knowledge seekers.

Upland RightAnswers is KCS verified enterprise knowledge management software that uses AI and machine learning to improve the user and customer experience by enabling organizations to create a trusted knowledge sharing culture.

Upland Software helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. We are experts in knowledge management, trusted by major organizations globally to deliver Connected Knowledge to internal staff and customers.

Upland BA Insight provides web-like, advanced enterprise search experiences that deliver relevant, personalized, and actionable search results to quickly connect knowledge to knowledge seekers.

Upland RightAnswers is KCS verified enterprise knowledge management software that uses AI and machine learning to improve the user and customer experience by enabling organizations to create a trusted knowledge sharing culture.