Tuesday, November 7: 8:45 a.m. - 9:45 a.m.
People are at the core of knowledge-sharing—the key to high-functioning organizations. In John Seely Brown’s words, “We participate, therefore we are.” New and emerging technology can only enhance learning, sharing, and decision making to create successful organizations. Join our inspiring and knowledgeable speaker as he shares his view of the future of people and tech working together to share knowledge and create winning organizations.
John Seely Brown, Director, Palo Alto Research Center and Independent Co-Chairman, Deloitte Center for the Edge; Visiting Scholar & Advisor to the Provost at University of Southern California; former Chief Scientist, Xerox Corp.
Tuesday, November 7: 9:45 a.m. - 10:00 a.m.
At past KMWorld/Taxonomy Bootcamp events, practitioners who are attempting to get started with auto- categorization projects have voiced a common set of frustrations. This talk explores text analytics and auto- categorization from a design and user-experience perspective. It outlines a manifesto for demystifying text analytics and for simplifying the process of auto-categorization. The manifesto is aimed at a constituency of content owners and taxonomists and hopes to help them take ownership of the categorization process so they can better control the search and discovery experience for their end users.
Dave Clarke, EVP, Semantic Graph Technology, Synaptica, part of Squirro AG, UK
Tuesday, November 7: 10:45 a.m. - 11:30 a.m.
Think it’s scary that Google collects huge amounts of data on everyone all the time? For sure! Yet by collecting and analyzing data from users, Findwise has created a personalized experience for a number of high-profile customers. Stenström and Andersson review the five key perspectives needed for a state-of-the-art enterprise search solution by exploring real-life scenarios. Get over being scared and learn to optimize user data. Going one step further, the user experience even outside search can be improved based on the indexed data. The search index then becomes the foundation for applications that empower collaboration and ease the daily work. Christian Gross discusses the advantages on the user experience of selected search based applications which Raytion implemented in the past year.
Simon Stenstrom, Findability Consultant, Findwise
Amelia Andersson, Findability Consultant, Findwise
Christian Gross, Search Manager, Raytion GmbH
Tuesday, November 7: 11:45 a.m. - 12:30 p.m.
Deloitte has established a virtual Search Optimization Center team to tackle the hard problems of findability inside the enterprise. Romero shows the success of a "site health report" as applied to Deloitte's intranets. He shares the evolution of Deloitte's ability to identify tangible, precise, and impactful problems and focuses on the ever-evolving tools and techniques and advanced analytics used to identify problem areas proactively. But wait, there's more. Technology is only one element; education of content managers has also been a success story. Kamran Khan, CEO of Search Technologies, now part of Accenture Analytics, discusses the convergence of search and big data analytics to extract knowledge and business value.
Lee Romero, Senior Manager, Global Knowledge Platforms, Deloitte Touche Tohmatsu, Limited
Nara Govindarajan, Managing Engineer, Functional and Industry Analytics, Accenture Analytics
Tuesday, November 7: 1:45 p.m. - 2:30 p.m.
The volume and variety of enterprise content continues to expand at a great rate. The cost of discarding information may now be higher than the cost of keeping it, given that you can search across hundreds of millions—or more—of items. Thus, approaches to search need to shift. This session outlines the practices—and the mindset—that come with scale, using some real-life examples plus a bit of current theory. Are you ready to embrace large-scale search?
Jeff Fried, Director, Platform Strategy & Innovation, InterSystems
Joe Lichtman, VP of Technology, Attivio
Tuesday, November 7: 2:45 p.m. - 3:30 p.m.
Cloud technologies are evolving at an enormous pace. A plethora of options, ranging from Infrastructure as a Service to Platform as a Service to end user ready Software as a Service, confront decision makers. Search-related cloud offerings include established technology vendors, niche players, and cloud products from Amazon and Microsoft. Klatt gives an independent overview of some of these options and advice on when to use which approach. His scenarios are both internal and public-facing, while Selvaraj gives pointers on how to set up a zero downtime, auto-scaling, and fully managed enterprise search solution on AWS.
Sebastian Klatt, Senior Consultant, Raytion GmbH
Timo Selvaraj, Co-Founder/VP Product Management, SearchBlox Software, Inc.
Tuesday, November 7: 4:15 p.m. - 5:00 p.m.
With artificial intelligence (AI) and bots factoring heavily on the minds of many enterprises, common sense about providing quality information access within the enterprise can often get lost in the hype cycle. What AI and machine learning techniques are ready for the enterprise? Are bots just another input mechanism for enterprise search, or are they a paradigm shift in how users ask questions? Ingersoll presents use cases on where machine learning and bot technology shine, where the trusty ol’ search box still reigns, and how the three can be effectively combined into a modern search architecture. Onix will address how cognitive search represents business value and how to generate the business case.
Grant Ingersoll, CTO, Lucidworks
Marc Berman, Head of Search, Onix
Bryan McKay, Engagement Manager, Onix
Tuesday, November 7: 5:00 p.m. - 6:00 p.m.
Stop by the showcase after a full day of stimulating conference sessions to mix and mingle with other conference attendees, speakers, and our conference sponsors.