Wednesday, November 5, 2014
WELCOME & KEYNOTE: Enterprise Knowledge, Work, & Customer Value
KEYNOTE: The Intranet of Everywhere: Redefining KM in the Age of the Empowered Employee
Turning Search Upside Down
Upside Down or Right Side Up?
ATTENDEE LUNCHEON & KEYNOTE: Winning the Customer Experience Arms Race
Improving Findability at Pfizer
Case Studies in Search and Discovery
Finding Elephants: Enhancing Search With Predictive Analytics
Search From the Customer Perspective
Thursday, November 6, 2014
KEYNOTE: Knowledge Sharing in the Networked World of the Internet of Things
KEYNOTE: “Working Out Loud” in Shell
Semantic and Graph Search
User Behavior Testing
Corralling Your Content in SharePoint
Tuning Up Search Relevance: The Gold Sample
Security and Compliance
Friday, November 7, 2014
KEYNOTE: It’s a Process Jim, but Not as We Know It!
KEYNOTE: Achieving Successful Search
Who’s Who in the Zoo
Future of the Query
Extracting Value From Existing Data
Searching or Finding?
CLOSING KEYNOTE: Social Media Business: Using Online Connections to Increase ROI